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The impact of immersive exhibit design on visitor behaviour and learning at Chester Zoo, UK

As extinction rates accelerate, zoos have evolved from places for public entertainment to centres of conservation, education and research. Zoo-based learning is inherently ‘free-choice’, meaning it is subject to visitors’ personal experiences, knowledge and agendas. Naturalistic, ‘immersive’ exhibits are commonplace in modern zoos and should provide the sense of discovery that maximises free-choice learning. Chester Zoo is developing ‘Grasslands’, a multi-species, immersive exhibit based on African savannahs, due to open in 2023. To assess the educational potential of Grasslands, this

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